FYFB Counselling & Advocacy
Four programs. One vision. Connect people with our community.
FYFB's Counselling & Advocacy program is focused on preventing homelessness and reducing hunger by assisting our clients to resolve the underlying issues affecting them. Our dedicated volunteers help connect our clients with a range of programs including:
- Social services
- Income security programs
- Legal services
- Employment programs
- Health care and dental services
- Training programs
Our trained counsellors provide services ranging from advising clients on available resources and how to access them, to completing applications or intervening with third parties in emergencies. FYFB's volunteers also work with clients year round to help them complete their income tax returns. This service is critical, as many clients do not have access to basic income supplements as a result of not filing taxes.
In addition, by working with partner agencies, we offer clients a diverse range of workshops that give them a helping hand - from senior's nutritional programs, to basic computer skills to immigration or employment law.
FYFB counselling volunteers also provide translation services, helping to serve downtown Toronto's diverse ethno-cultural population.
FYFB trains volunteers to serve as client counsellors drawing on a diverse group of professionals including lawyers, accountants, social workers and others. If you would like to become a volunteer counsellor, please click here to fill out an online application.
"Most food banks operate on a monthly basis, but Fort York is open often which is convenient. Also, the counselors at Fort York helped me apply for CPP which has increased my income"
"My family and I have been supporters of FYFB for many years. We are impressed with the dedication of the volunteers and staff in providing front line services to those in need in an environment of respect and trust. They do not shy away from the many challenges they face on a day to day basis in helping individuals regain their footing in life."